Our priority is to process and ship out orders as quickly as possible. For this reason, once it has been confirmed, it is not possible to modify or cancel an order.
Once you receive confirmation of your order, we are unable to make any changes. If you made an error in entering your shipping information and your package is unclaimed or returned to us due to address error or refusal on delivery, we will charge you the return freight which will vary according to your location.
Your order will be shipped within 1-2 business days.
Once your order has been shipped, we will email you a tracking number. If you did not receive a tracking number, please contact us at firstname.lastname@example.org for assistance.
We currently ship exclusively to Canada and the United States and are unfortunately unable to process orders outside of these countries.